Using & returning your Cologuard® kit
with Kaiser Permanente
- English (US)
- English (US)
- Español (Spanish)
- العربية (Arabic)
- 粵語 (Cantonese Chinese)
- Français (French)
- Kreyòl Ayisyen (Haitian Creole)
- हिंदी (Hindi)
- 한국어 (Korean)
- 国语 (Mandarin Chinese)
- Português (Portuguese)
- Русский (Russian)
- Tagalog/Filipino
- Tiếng Việt (Vietnamese)
How to use your Cologuard kit
-
Receive and unpack your Cologuard kit. Check and use before expiration date.
-
Place your sample container into the toilet bracket.
-
Use your Cologuard kit to collect your sample.
-
Scrape your sample, then fill the sample container with preservative.
-
Schedule a UPS pickup with the prepaid label. Ship your kit back to us the same or next day after collection.
Test results are usually sent to your healthcare provider within 2 weeks.
If you have any questions, Customer Care is available 24/7 at 1-844-870-8870
Have questions about Cologuard®? We’re happy to answer them.
Whatever it is you want to know, give us a call at 1-844-870-8870. Customer Care is available 24 hours a day, 7 days a week.
You have questions. We have answers.
-
What is Cologuard?
Cologuard is a noninvasive colon cancer screening test for people 45 years of age and older who are at average risk for colon cancer. Rx only.
Learn more about Cologuard now -
How does Cologuard work?
Cologuard uses advanced stool DNA technology to detect the DNA and blood cells released from altered cells, and can detect both precancer and cancer.
More about stool DNA technology -
How effective is Cologuard
Cologuard is shown to be effective. In a clinical study of 10,000 participants ages 50-84 years old, of average risk for colorectal cancer, Cologuard found 92% of cancer.1
More about how Cologuard is effective1. Imperiale TF, Ransohoff DF, Itzkowitz SH, et al. Multitarget stool DNA testing for colorectal-cancer screening. N Engl J Med. 2014;370(14):1287-1297.
-
Who is Cologuard for?
Cologuard is for people 45 years of age and older who are at average risk for colon cancer. Cologuard is not a replacement for colonoscopy in high risk individuals.
More about who Cologuard is for -
How do I cancel my Cologuard kit pickup order?
Wish to cancel a Cologuard Kit pick up you recently scheduled with UPS®?
Use the link below, and enter the confirmation number you received when you scheduled the pickup.
Cancel Cologuard kit pickup