APPEAL A CLAIM

We’re here for you

Lean on us to help appeal a claim if you:


  • Received a bill for a Cologuard® test
  • Got charged for a colonoscopy following a positive Cologuard test result
  • Have been denied getting a Cologuard test altogether

Give our team a call at 1-844-870-8870 and together, we can start the appeals process.


A man sitting at a desk in front of a laptop while writing in a journal

Write an insurance appeal letter

Did your insurance company deny coverage or charge you for Cologuard? Follow these steps to complete an appeal letter.

  1. Answer a few questions below to create a customized appeal letter
  2. Download your letter as a PDF
  3. Send it to your insurance company

Please be sure to read the directions carefully after your letter is created. You may be required to submit additional documents.


Are you part of a Medicare Advantage health plan?

A Medicare Advantage plan, also called Medicare Part C, is a Medicare plan sold by a private insurance company.

Select the option that applies to you:

Which option best represents your claim status?

If you are unsure which option to pick, please call us for assistance at 1-844-870-8870.

Insurance Company Details

All fields are required except those otherwise indicated.

You can often find the insurance company appeals address on your Explanation of Benefits

Patient details

All fields are required except those otherwise indicated.

We have a dedicated team to support patients who are in the process of appealing a follow-up colonoscopy bill.

Call us
1-844-870-8870

where do i find this information?

Example insurance card showing where the member ID/policy number and the Insurance companies address can be found.